Privacy Policy

Privacy Policy

Emily Nixon ltd is committed to protecting and respecting your privacy. Our privacy policy explains how we collect and use the data we collect when you use our site or communicate with us. If at any time you have any queries regarding our privacy practices or wish to amend your data on our system please email .(JavaScript must be enabled to view this email address) or write to us at: Emily Nixon, White’s Warehouse, Foundry Square, Hayle, Cornwall, TR27 4HH

Who we are:
For the purposes of data protection law, the “controller” is Emily Nixon Ltd, a company incorporated and registered in England and Wales under company number 08974680 and having its registered office address 11 Penrose Terrace, Penzance, Cornwall United Kingdom TR18 2HQ (from now on referred to as ‘Emily Nixon’ or as “we” and related words such as “us” and “our”). Our registered VAT number is 946133522 As controller we are responsible for, and control the processing of, your personal data.

Information we collect from you:
We collect personal information from you at different stages of your enquiry or purchase.  We collect this information in order that our services can be offered as effectively as possible and so that we can fulfil our agreement with you.
The personal information we collect might include:
• personal details, such as
- name and title
- gender
- date of birth
• contact data, such as
- delivery address
- billing address
- e-mail address
- telephone and mobile number(s)

How do we collect data:
We obtain personal data when you interact with us, for example when you
• buy our products online or at a show or fair
• sign up to our mailing list/newsletter
• request information
• write to us
• phone our studio
• apply for a job or send a CV

How we use information we collect:
The processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (GDPR).
• We may use information that you provide to enter your details into our database and to enable us to administer our services.
• We may keep you informed of such products and services that we think you may be interested in, using the following methods:
- E-mail
- Post

Any such communications, with the exception of communications necessary to confirm purchases you have made from us, may be opted out of at any time from the automated link at the bottom of such emails or by mailing “Opt Out” to .(JavaScript must be enabled to view this email address)

Is it necessary to give us your personal data?
To form a contract with you, we will need some or all of the personal data described above so that we can perform that contract or the steps that lead up to it, for instance in purchasing a product that will need to be posted to you. If we do not receive the data, the contract could not be performed.
If you sign up to our mailing list, you will have to provide certain personal data. Of course, you may decide to stop receiving our mailings at any time.

Compliance with laws:
We may process your personal data in order to comply with applicable laws (for example, if we are required to co-operate with an investigation pursuant to a court order).

Consent:
If you have never purchased from us or have not purchased from us for a long time, but have given us your explicit consent to hear from us about our products, services, promotions or events that we consider may be of interest to you, we will contact you by post or email (according to the contact preference you have provided). You have the right to withdraw consent to marketing at any time.

Disclosure of information to third parties:
We do not sell, trade or rent your personal information to others. All information is used solely for our own internal marketing.
We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties of the number of unique users who visit our website, the demographic breakdown of our community users, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Security:
Your personal data is held by Emily Nixon ltd in accordance with industry best practices. We do not store your credit card information, number, expiry date or CVV security code on our servers. To ensure optimal security, we use a third party (WorldPay) for all credit/debit card billing. World Pay uses a PCI-DSS compliant SSL platform, secured by encryption and authentication. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.
Whilst we use all reasonable measures to ensure security of data we cannot guarantee against the misuse of computer equipment by hackers or any other disruptive third parties. You accept the inherent risks involved and you will not hold us responsible for any security breaches unless they are due to our wilful default or negligence.

Updating, verifying and deleting personal data:
You have a right to have your personal data corrected, if inaccurate, or, in certain circumstances, erased. Please forward any such requests in writing by email to .(JavaScript must be enabled to view this email address)
Right of access to your personal data:
To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please feel free to write to .(JavaScript must be enabled to view this email address)

Cookies:
Cookies are strings of information which we may from time to time transfer to the browser on your computer’s hard disk to enable us to remember who you are when you return to the website. Cookies do not contain information such as your home address, telephone number or credit card details and we will not disclose the content of cookies to any third parties.

Sale of business:
We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of Emily Nixon ltd, provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Change to Privacy Policy:
We may change the privacy policy from time to time and the amended policy will be posted on the website immediately.

Date of last update to this Privacy Policy: 17.5.18