Delivery & Returns
Delivery
Please note that orders will now be sent when the studio re-opens on January 5th. Thank you for your patience.
We aim to dispatch your order within 4-5 working days of purchase, unless specified otherwise, pending availability and credit verification. Contact us if you need expedited dispatch.
Please be aware that all deliveries require a signature for delivery.
UK
For all UK orders, express delivery is complimentary.
Delivery by UPS using a next-day delivery service.
USA
For all US orders above £500, express delivery is complimentary.
Delivery by UPS or DHL in 4-5 days, pending customs approval.
All customs duties and fees are covered by us.
EU
We are currently unable to ship to the EU. Please contact us for more details.
REST OF WORLD
Delivery by UPS or DHL in 5-7 days, pending customs approval.
Returns
If you aren’t satisfied with your Emily Nixon piece for any reason, we offer a full refund or exchange if the piece is returned to us in its original unworn condition within 30 days of your purchase.
Please note that custom and bespoke pieces cannot be returned unless faulty.
Shipping Destinations
We are able to offer shipping to the following countries:
- United Kingdom
- USA
REST OF WORLD
Australia, Canada, Bahrain, Georgia, Hong Kong, Japan, Kuwait, Malaysia, New Zealand, Saudi Arabia, Singapore, Switzerland, Taiwan, Thailand, Qatar, UAE.
EU
We are currently unable to ship to the EU. Please contact us for more details.